Privacy Policy

Privacy Policy

Introduction

At https://high-roller-casinos.surepickspro.com (referred to as “High Roller Casinos,” “we,” or “our”), we prioritize your privacy and data security. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in accordance with various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA)/California Consumer Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Personal Information and Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party websites, apps, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how your information is processed in the following scenarios:

  • User Accounts: When you create an account with us or use our services as an authorized user.
  • Website Visits: Any interaction with our websites, including browsing, form submissions, and comments.
  • Communication: Includes receiving newsletters, promotional emails, phone calls, text messages (SMS), or other marketing communications from High Roller Casinos.

Personal Data Collection

We collect various types of personal data to enhance your user experience, provide tailored services, and comply with legal requirements. The collected data includes:

  • Account Information: Username, email address, and password details required for account creation and login.
  • Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses for transactions.
  • Financial Data: Banking information, transaction history, and financial records related to our services.
  • Purchase Information: Details of products or services purchased from us, including quantities and prices.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for analytics and authentication purposes.
  • Location Data: GPS coordinates and location services data to provide location-based services.
  • Feedback and Reviews: Comments, ratings, and reviews you submit on our platforms.
  • Social Media Information: Data from social media platforms when you interact with our content or share it.
  • Product Interest: Details about products you view, search for, or purchase to personalize your experience.

We gather this data through various means, including direct user input, server logs, cookies, and third-party service providers.

Cookies and Tracking Technologies

High Roller Casinos uses cookies and similar tracking technologies to enhance user experiences and gain insights into website usage:

  • Strictly Necessary Cookies: Essential for basic functions, such as navigating the website and ensuring secure sessions.
  • Preference Cookies: Remember your preferences, language settings, and display options.
  • Analytics Cookies: Collect aggregated data about visitors’ behavior on our websites to improve performance and functionality.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their tracking preferences.

Data Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the data is no longer needed for these purposes, we ensure its secure deletion or anonymization:

  • Financial and transaction data may be retained for tax and accounting purposes (up to 7 years).
  • Account information is preserved until the account is inactive for a certain period (as specified in our terms of service).
  • We may store aggregated or de-identified data indefinitely for research and analytics.

Your Data Rights

Depending on your jurisdiction, you have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data where there is no legitimate basis for retaining it.
  • Restriction: Limit our processing of your data under certain circumstances.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from discriminatory practices based on your exercise of data protection rights.

To invoke any of these rights or have questions about your data, please contact our privacy team at your earliest convenience.

Changes to Privacy Policy

High Roller Casinos reserves the right to update and modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage you to review this policy periodically for updates.

Contact Us

For any privacy-related inquiries, requests for data access or deletion, or feedback, please contact us:

Email: [email protected]

Postal Address: [Provide your company’s physical address]